International Shipping Policy

Welcome to Ilaira! We are delighted to connect with customers around the globe. Shopping with us is simple, and we are committed to providing you with an exceptional international shopping experience.

How to Place an International Order?

Go to our menu-> select your country, language, and currency->browse through all products-> add products to the cart-> check all discounts->proceed to checkout->enter your address and postal code->check shipping charges and place your order!

OR

1. Browse Our Collection: Explore our products on our website or on social media. Instagram- @ilaira.pret
2. Select Your Items: Take screenshots of the items you wish to purchase.
3. Contact Us: Share the screenshots via WhatsApp at +919667667224 or through Instagram at @ilaira.pret. Our team will respond promptly to assist you.

Shipping Information

  • Processing Time: All international orders are shipped within 2 to 3 business days.
  • Delivery Time: Expect your order to arrive anywhere in the world within 7 to 14 business days.
  • Delivery Charges: Please note that all international orders will incur delivery charges, regardless of the order value.
  • Payment Method: All international orders require prepaid payment. Unfortunately, cash on delivery is not applicable for international shipments.
  • Returns: Returns are not allowed on international orders. We will share the packaging videos before the dispatch, but once the order is dispatched, there will be no cancellations, and no returns will be accepted. In case of failed delivery, to and fro charges will be deducted, and the remaining amount will be sent back to the customer.

 Order Tracking- You will receive a tracking link so you can stay updated about your package every day.

Payment Security

- We prioritise safe and trustworthy payment methods, adhering to strict ethical standards to ensure your peace of mind while shopping with us.

Important Considerations for International Orders

Accurate Contact Information: Ensure that your contact details are accurate for smooth communication regarding your order.

No Returns and Refunds: Please note that returns and refunds are not eligible for international shipping.

Thank you for choosing Ilaira! We look forward to serving you and making your shopping experience enjoyable.